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DuraPack Specialized in bespoke packaging solutions

FAQ

HELP & SUPPORT

  • What is Durapack's core mission?
    Our mission is to provide high-quality, sustainable packaging solutions that meet our clients’ needs while minimising environmental impact.
  • Are Durapack's materials eco-friendly?
    Yes, we use eco-conscious materials and maintain FSC certification for responsible sourcing.
  • What types of packaging does Durapack offer?
    We offer a wide range of custom packaging solutions, from boxes and bags to labels and more.
  • Can I request a custom packaging design?
    Absolutely, we specialise in tailor-made packaging solutions to meet your unique requirements.
  • Is Durapack's packaging recyclable?
    Yes, our packaging is designed with recyclability in mind, reducing waste and promoting sustainability.
  • What is the average lead time for Durapack's products?
    Lead times typically range from 10 to 30 business days, subject to factors like order size and season.
  • How do I place an order with Durapack?
    Contact our dedicated product specialists to discuss your needs and place an order.
  • Is international shipping available?
    Yes, we provide international shipping to reach clients around the globe.
  • What is the minimum order quantity (MOQ)?
    MOQ varies by product and customization; contact our specialists for specific details.
  • Does Durapack offer design assistance?
    Yes, it does. Please get in touch with us for more information.
  • What is Durapack's approach to sustainability?
    We are committed to reducing our carbon footprint, promoting recycling, and maintaining FSC certification.
  • Does Durapack offer packaging for specific industries?
    Yes, we provide packaging solutions tailored to various industries, including food, cosmetics, and more.
  • Can I see examples of Durapack's work?
    Explore our portfolio for a diverse range of packaging projects we’ve completed.
  • What payment options does Durapack accept?
    We accept various payment methods, including credit cards and bank transfers.
  • Is there a satisfaction guarantee for Durapack's products?
    Yes, we stand behind the quality of our products and offer a satisfaction guarantee.
  • Can I request samples of Durapack's packaging?
    Yes, we offer samples so you can assess the quality and suitability of our products.
  • How can I get in touch with Durapack's customer support?
    DuraPack Company Ltd, Unit 31, B11 2AJ Birmingham ​ T: +44 203 397 3338 E: info@durapack.co.uk
  • What is the process for customising packaging with Durapack?
    Contact our team to discuss your needs, and we’ll guide you through the customisation process.
  • What sustainable packaging certifications does Durapack hold?
    Durapack is proud work with FSC certification facilities, reflecting our commitment to sustainable practices.
  • Are there volume discounts available for large orders?
    Yes, we offer volume discounts for larger orders to provide cost-effective solutions for our clients.

SPEAK TO AN EXPERT

We would be delighted to hear from you to discuss how we can meet your packaging requirements.

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